These Terms and Conditions govern your use of 10 Wim. Please read them carefully before registering or using any part of the platform. By creating an account, you agree to everything set out below.
These cards summarise the most important parts of our Terms. Full details are in the sections below.
You must be at least 18 years old to register and use 10 Wim. We reserve the right to request proof of age at any time and will close any account that cannot verify this requirement.
Each person may hold only one active 10 Wim account. Duplicate accounts are not permitted and will result in closure of all associated accounts along with forfeiture of any balances held in them.
All bonuses and promotions are subject to wagering requirements. These are stated clearly on each offer before you claim it. Bonus funds must meet wagering thresholds before they can be withdrawn as real PKR.
All transactions on 10 Wim are processed in Pakistani Rupees. We support JazzCash, Easypaisa, Raast, bank transfers, and mobile wallets. Minimum and maximum limits apply per method.
You are responsible for keeping your login credentials secure. Do not share your password with anyone. 10 Wim will never ask for your password via chat or email. Report any suspicious access immediately.
Any attempt to exploit bugs, use automated software, collude with other players, or manipulate outcomes is strictly prohibited and will lead to permanent account closure and forfeiture of all funds.
Please Read Carefully. These Terms and Conditions form a legally binding agreement between you and 10 Wim. If you do not agree with any part of these terms, please do not register or use the platform.
By accessing, registering on, or using any part of the 10 Wim platform — including the website at 10wim.win, the mobile app, or any related service — you confirm that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety.
These Terms apply to all users, including registered members, guests browsing the platform, and anyone accessing any part of 10 Wim's services. If you are using the platform on behalf of someone else or an organisation, you confirm that you have the authority to bind them to these Terms.
10 Wim reserves the right to update or amend these Terms at any time. Continued use of the platform after any such changes constitutes your acceptance of the revised Terms. We will notify users of material changes through the platform or via the email address registered to your account.
To register and use 10 Wim, you must meet all of the following requirements:
10 Wim may request documentation to verify your identity, age, and payment details at any stage. This includes but is not limited to a copy of your CNIC (Computerised National Identity Card), proof of address, or confirmation of your payment method. Failure to provide such documentation when requested may result in your account being suspended or closed.
We reserve the right to decline any registration application at our sole discretion, without being required to provide a reason.
Each individual is permitted to hold only one active account on 10 Wim. If we detect that a person holds more than one account — whether registered under different names, email addresses, phone numbers, or payment details — all associated accounts will be closed immediately. Any balances or winnings held across those accounts will be forfeited.
You are fully responsible for maintaining the confidentiality of your login credentials, including your password and any two-factor authentication codes. You must not share your account details with any other person. 10 Wim will never ask you for your password via live chat, email, or any other channel.
If you suspect that your account has been accessed without your authorisation, you must contact our support team immediately via live chat. We will investigate and take appropriate steps, which may include temporarily suspending your account while the matter is resolved.
You may request closure of your account at any time by contacting our support team. On closure, any remaining real-money PKR balance will be refunded to your verified payment method, subject to any outstanding wagering obligations. Bonus funds that have not met wagering requirements will be removed at the time of closure.
Important: Providing false information during registration, including a false date of birth, is a serious breach of these Terms and will result in immediate account closure and forfeiture of all funds.
All deposits on 10 Wim are processed in Pakistani Rupees (PKR). We currently support the following deposit methods:
Minimum and maximum deposit amounts vary by method and are displayed on the Deposit page before you proceed. 10 Wim does not charge fees on deposits from our side, though your payment provider may apply their own charges.
Deposits are credited to your account as soon as they are confirmed by the payment provider. In rare cases where a transfer is delayed, please allow up to one hour before contacting support. Do not attempt to deposit the same amount twice before confirming the status of the first transaction.
All funds deposited must be your own money. You may not use funds obtained through illegal means, and you may not use payment accounts that do not belong to you. Using a payment method in someone else's name is a breach of these Terms and will trigger an immediate account review.
Withdrawal requests at 10 Wim are subject to the following conditions:
Under normal circumstances, withdrawal requests are processed within 3 hours of submission during business hours. Bank transfers may take up to one working day depending on your bank. JazzCash and Easypaisa withdrawals are typically the fastest.
10 Wim reserves the right to carry out additional verification checks before processing any withdrawal. This is a standard fraud prevention measure and applies to all accounts equally. We will notify you if additional documentation is required and aim to resolve such reviews promptly.
If a withdrawal request is declined, the funds will be returned to your account balance and you will be notified of the reason via your registered contact details.
10 Wim offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to specific terms that are displayed on the Promotions page at the time the offer is live. By claiming any bonus, you agree to the specific terms attached to that offer.
Most bonuses carry a wagering requirement, which means the bonus amount (and in some cases the deposit amount) must be wagered a specified number of times before any winnings derived from that bonus can be withdrawn as real PKR. The wagering multiplier is stated clearly on each promotion. For example, a 10x wagering requirement on a PKR 1,000 bonus means you must place PKR 10,000 in qualifying bets before withdrawal is possible.
Bonuses that are not claimed within their stated validity window will expire automatically. Unclaimed or expired bonuses cannot be reinstated. Wagering requirements must also be completed within the timeframe specified on the individual promotion — failure to do so will result in the bonus and any associated winnings being removed from your account.
10 Wim takes bonus abuse seriously. Actions that constitute misuse include but are not limited to: creating multiple accounts to claim the same bonus more than once, placing low-risk opposing bets to clear wagering requirements artificially, or coordinating with other players to exploit promotional offers. Any such activity will result in permanent account closure and forfeiture of all balances.
All active promotions, including welcome bonuses and reload offers, are listed on the Promotions page. Terms for each offer are displayed before you opt in.
All games available on 10 Wim — including slot games, fish games, and live casino titles — are provided by certified third-party game studios. Game outcomes are determined by certified Random Number Generators (RNGs), ensuring that results are genuinely random and cannot be predicted or manipulated.
The following actions are strictly prohibited on 10 Wim:
Accounts found to be in breach of these rules will be permanently closed. Any winnings obtained through prohibited conduct will be voided, and balances will be forfeited. We reserve the right to share information about fraudulent accounts with relevant payment providers and other platforms.
In the event of a disconnection during gameplay, the platform will attempt to restore your session to its last confirmed state. Bets that were placed and confirmed before a disconnection are binding. 10 Wim is not liable for losses resulting from internet connectivity issues on your end. If a technical error occurs on our side that affects a game round, the round will be voided and your stake returned.
Sports betting on 10 Wim covers a wide range of events, with a strong focus on cricket — including Pakistan Super League (PSL) matches, T20 internationals, and other international cricket fixtures — as well as football and esports events.
All bets placed on 10 Wim are final once confirmed. You cannot cancel or amend a bet after it has been accepted. It is your responsibility to check all bet details — including selections, stake amount, and odds — before confirming. Bets placed on incorrect selections due to user error will not be refunded.
Odds are subject to change at any time before a bet is confirmed. The odds displayed at the moment you confirm your bet are the odds that will apply to that bet. 10 Wim reserves the right to suspend any market or void any bet if there is evidence of corruption, match-fixing, or a clear pricing error.
If a cricket match or other sporting event is abandoned, postponed, or cancelled, bets will be handled in accordance with the rules published for that specific market. In most cases, if a match does not reach its minimum required completion threshold (for example, five overs in a T20 match), bets will be voided and stakes returned. Specific rules for each sport are displayed on the betting section of the platform.
Maximum payout limits apply per event and per market. These limits are displayed on the relevant market before you place your bet. Any winnings that exceed the stated maximum payout for a market will be capped at that limit, regardless of the odds or stake involved.
10 Wim is committed to providing a gaming environment that encourages responsible play. Gaming should be a form of entertainment — not a way to generate income or recover money you have lost. We encourage all players to set personal budgets before playing and to stick to them.
The following tools are available to all registered players on 10 Wim to help manage their gaming activity:
If you feel that your gaming is no longer within your control, please contact our support team immediately or visit our Responsible Gaming page for detailed guidance. We take all such requests seriously and will act on them promptly.
Our platform is for adults aged 18 and above only. If you believe someone underage is using your account or device to access 10 Wim, please contact support immediately.
10 Wim collects and processes personal data in accordance with our Privacy Policy, which forms part of these Terms and Conditions. By registering on the platform, you consent to the collection, storage, and use of your personal information as described in that policy.
We collect information such as your name, CNIC details, phone number, email address, and payment information for the purposes of account management, identity verification, fraud prevention, and improving our services. We do not sell your personal data to third parties for marketing purposes.
Your data is stored securely and protected by SSL encryption. Access to your personal information is restricted to authorised 10 Wim staff and trusted third-party service providers who assist in the operation of the platform, all of whom are bound by confidentiality obligations.
10 Wim provides its platform on an "as is" and "as available" basis. While we make every effort to ensure the platform operates smoothly and reliably, we cannot guarantee uninterrupted access at all times. Scheduled maintenance or unforeseen technical issues may occasionally affect availability.
To the maximum extent permitted, 10 Wim shall not be liable for:
Nothing in these Terms excludes liability for fraud, death, or personal injury caused by our negligence. Our total liability to you in respect of any claim shall not exceed the amount deposited by you in the 30 days preceding the event giving rise to the claim.
10 Wim reserves the right to revise these Terms and Conditions at any time. When we make changes, the updated version will be published on this page with a revised "Last Updated" date. For significant changes, we will also notify registered users via email or an in-platform notification.
It is your responsibility to review these Terms periodically. Continued use of the platform after any changes are published constitutes acceptance of the revised Terms. If you do not agree with a change, you should stop using the platform and contact support to close your account.
If you have any questions about these Terms and Conditions, or if you wish to raise a complaint or dispute, please contact our support team:
We aim to respond to all queries within 24 hours. For urgent matters such as account security concerns or self-exclusion requests, please use live chat for the fastest response.
Our support team operates in English and is familiar with the needs of players from across Pakistan. Whether your question is about a withdrawal, a bonus condition, a cricket betting market, or responsible gaming tools — we are here to help.